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Sound & Fury: Responding to Manufacturers’ Cease & Desist Letters
Published by International Academy of Compounding Pharmacists

It’s inevitable. At some point, just about every compounding pharmacy is going to receive the dreaded “cease-and-desist” letter about their practice and preparations. Then the questions start. “What should I do? Ignore it? Send it to my attorney? Comply with their request? Why did I get this in the first place? Who are these people anyway?” This program will help you understand what a “cease-and-desist” letter is, where it comes from, what it means, and what to do about it.

Accreditation Information:
This lesson is a knowledge-based CE activity and is targeted to pharmacists and technicians.

ACPE logo The American College of Apothecaries (ACA) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACA has accredited this program for 1.0 contact hours (0.1 CEUs) of continuing education credit for pharmacists and technicians. ACPE UAN 0201-9999-12-050-H04-P, 0201-9999-12-050-H04-T.

If you are interested in earning credit for this program, please note that you will be asked to enter your NABP e-Profile ID during the credit selection step of the registration process. If you have not yet registered your NABP e-Profile ID, please visit

Learning Objectives:
At the conclusion of this program, the pharmacist and technician attendee will be able to:
  • Identify the major components of a complaint letter sent to a compounding pharmacist by a manufacturer.
  • List three common allegations made in “cease and desist” letters.
  • Describe the rights and responsibilities of pharmacy staff to respond or not respond to a “cease and desist” letter.

David G. Miller, R.Ph.
David G. Miller, R.Ph. is Executive Vice President and Chief Executive Officer of the International Academy of Compounding Pharmacists. IACP represents more than 3,600 pharmacists, technicians, students, and members of the compounding community and 164,000 consumers who recognize the value of customized medication solutions provided by the art and science of pharmacy – compounding.

After receiving his bachelor of science in pharmacy degree from the University of Maryland School of...More

Originally Published
November 14, 2012

Program Titles and Supporting Materials
This program contains the following components:
  1. Sound & Fury: Responding to Manufacturers’ Cease & Desist Letters - Video
  2. Sound & Fury: Responding to Manufacturers’ Cease & Desist Letters - Audio
  3. Sound & Fury: Responding to Manufacturers’ Cease & Desist Letters - Paper

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.

Technical Requirements
All you need is a computer with high-speed internet access and the required free Adobe Flash Player.
Either you don't have the Flash Player installed or we were unable to detect it. Download the Flash Player now, or, once you start the seminar, we will guide you through installing Flash Player to the version required.

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

 Click on jurisdiction for specific details  

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